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For commissioners

Across England and Scotland, we support more than 950 people with learning disabilities.

Supported living is our preferred model of support,  and we also provide outreach, residential care and day opportunities services. We offer a range of services for children and young people, including supported living.

We work in 35 local authority areas, delivering services that meet the needs of the people we support and the commissioners and care managers we work with.

Support needs

Many of the people we support have additional needs, such as:

  • autism

  • complex behavioural or health needs

  • mental ill health

  • complex physical needs

  • sensory impairments.

We specialise in supporting people with intensive and complex support needs.

We have in-depth experience of tailoring support to meet the needs of people with behaviours that challenge.

Supported living

About two-thirds of those we support live in their own home. We use person-centred planning and a values-based approach to support people to:

  • maintain a tenancy

  • run their household

  • manage their finances

  • maintain their health and well-being

  • access community facilities

  • achieve their personal goals.

We are focused on outcomes and pride ourselves on our ability to reduce the level of support we provide to an individual. We only do so when it is safe and appropriate.

We help source, and sometimes directly provide, suitable accommodation, as well as supporting people to gain and maintain their own tenancies.

We also support the return of people from out-of-area placements, advised by our in-house clinical team. Many of the people we support have moved from in-patient settings to live successfully in their local community. Through our supported living and transition services, we actively support NHS England’s Transforming Care agenda.

64% of the people we support live in their own home, compared to an average across England of 15%

Transfers and implementation

We have many years’ experience of successfully managing TUPE transfers from the public sector and other support providers. In the last ten years, we’ve successfully transferred some 700 staff into our organisation.

We’ve worked with many local authorities and Registered Housing Providers to support people as they move from residential care to supported living.  When asked by the local authority, we have taken on failing services run by another provider.

Quality and feedback

Most of our services are regulated by the Care Quality Commission (CQC) in England and the Care Inspectorate in Scotland.  Our CQC inspection results are above the national average for this sector, with 95% of our current services being rated as ‘Good’.

We receive excellent feedback from our staff about our learning and development programme and from commissioners about our rigorous approach to taking on new services.

If you think we could help you find support solutions for people, please contact our nearest office (below) or email development@affinitytrust.org.

A man standing in front of a yellow door "number 12"
Our history, mission and values
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Ratings, reports and inspections
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Challenging behaviour
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Specialist support

Contact us

Head Office

Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E: info@affinitytrust.org

Central England

Central - Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 0116 236 3793 F: 0345 643 7094 E: info@affinitytrust.org

East Anglia

East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
T: 01449 774030 E: infoeastanglia@affinitytrust.org
East Anglia - Southend Office
Suite 7, 1st Floor Chalkwell Lawns, 648-656 London Road, Westcliff on Sea, Essex, SS0 9HR View Map
T: 01702 335980 F: 08456 437291
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E: infoeastanglia@affinitytrust.org
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map
T: 01502 569986 E: infoeastanglia@affinitytrust.org

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E: infoeast@affinitytrust.org
East - Luton Office
Unit 2B Bramingham Business Park, Enterprise Way, Luton, LU3 4BU View Map
T: 01582 584575 E: infoeast@affinitytrust.org

Midlands

Midlands - Divisional Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 0121 553 3502 E: infomidlands@affinitytrust.org

North England

North - Divisional Office
The Gatehouse, Curtis Buildings, Berking Avenue, Leeds LS9 9LF View Map
T: 0113 468 4460 F: 0113 242 1399 E: infonorth@affinitytrust.org
North - Shipley Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 F: 08456 437361 E: infonorth@affinitytrust.org
North - Sheffield Office
157-163 Sheffield Road, Killamarsh, Sheffield, S21 1DY View Map
T: 0114 276 4980 E: infonorth@affinitytrust.org
North - Tameside Office
The Old Courthouse, Chapel Street, Dukinfield, Cheshire SK16 4DT View Map
T: 0161 711 0577 E: infotameside@affinitytrust.org

Scotland

Scotland - Divisional Office
37 George Street, Ayr, KA8 0AH View Map
T: 01292 292922 F: 08456 437822 E: infoscotland@affinitytrust.org
Scotland - Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E: infoscotland@affinitytrust.org

South East England

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E: infosoutheast@affinitytrust.org
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 0845 643 7300 E: infosoutheast@affinitytrust.org

South England

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E: infosouth@affinitytrust.org
South - Maidenhead Office
Unit 5, Maple Court, Grove Park Industrial Estate, Waltham Road, Maidenhead, Berkshire, SL6 3LW View Map
T: 01628 822359 E: infosouth@affinitytrust.org
South - Portsmouth Office
Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ View Map
T: 02392 666624 F: 02392 666624 E: infosouth@affinitytrust.org
South - Oxford Office
Office 4, Hampden House, Monument Park, Chalgrove, Oxfordshire OX44 7RW View Map
T: 01865 893269 E: infosouth@affinitytrust.org

Bradford Positive Behaviour Support Service

Positive Behaviour Support Service
5th Floor, Margaret McMillan Tower, Princes Way, Bradford BD1 1NN View Map
T: 07584 528751 E: BradfordPBS@affinitytrust.org

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