Why do you use an online recruitment system?
The online job search and application system makes it much quicker and easier for you to apply for our roles. It enables you to sign up for email alerts for future vacancies and also allows us to keep a record of candidates so that we can contact them again when a suitable position arises.
Do all applications have to be made online?
If you can apply online we prefer it if you do so as it speeds up the process and saves time.
However, if you do not have access to the internet or, due to disability you would like the application form in a different format please contact the recruitment team at the local office and we will provide an application form in an alternative format. Local office contact details can be found at the bottom of this page.
We would value your feedback on the online process. If you experience any problems with the online form, please contact us at firstname.lastname@example.org
How long will it take me to apply online?
We have two methods of online application. If you have a CV which includes a detailed work and education history you can use our Quick Apply option. If you do this we estimate filling in the other details will take you 5 to 10 minutes plus the time it takes for you to answer the vacancy specific questions.
If you are completing the full application form, we estimate this will take you around 15 to 20 minutes plus the time it takes you to complete the vacancy specific questions.
How do I know my application has been received?
When you have submitted your application you will see a screen thanking you for doing so. You will also receive an automated email acknowledging receipt of your application. A copy of the application form you submitted will also be attached to this email.
You will also receive an email with details of how to log into the system, via a candidate portal, to amend any details.
What email address should I use?
You can use any email address you like, but it must be unique to you. The system uses your email address to identify you, so we strongly recommend that you use an address that you have regular access to and isn’t shared with anyone else.
What happens if I misspell my email address?
You must be very careful when registering – if you accidentally misspell your email address, the system won’t recognise your real address when you come to log back in. If you’re having problems logging in, contact the recruitment team at the local office you applied to.
Where do I find the job definition and person specification?
Each advert has a link to the full job definition and person specification for that role.
What is the closing date and time?
Where there is a closing date, it will be shown on the job advert. Unless otherwise specified, the position will close at midnight on the night of the closing date. Many of our jobs don’t have closing dates. We normally review application forms within three working days of receipt.
What is the Candidate Portal used for?
The candidate portal is used if you want to withdraw your application or update your contact details. Your information is securely stored on the site and can only be accessed using your email address and password.
You will be sent login details the first time you apply for a job or set up a vacancy alert.
How do I activate or unsubscribe from vacancy alerts?
Once you have signed up to be sent vacancy alerts, an email confirmation will be sent to you. It will include a link that you must click on in order to activate your vacancy alerts.
To unsubscribe from this service, simply follow the directions given in each email sent to you.
I am receiving too many or too few vacancy alerts.
We recommend you amend your alert criteria through logging into the candidate portal.