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“I couldn’t imagine working anywhere else”

The Care Quality Commission (CQC) has rated Affinity Trust’s second residential home in Portsmouth ‘Good’ in all five categories – safe, effective, caring, responsive and well-led. All Affinity Trust’s registered locations in England are currently rated ‘Good’.

CQC, the independent regulator of social care in England, visited the home unannounced on 8 November 2018. This was the first inspection since Affinity Trust took over the running of the home in 2016.

At this home, Affinity Trust supports three people with learning disabilities with complex needs. The report describes it as a ‘large family style home’, designed and adapted to meet the needs of the people living there. Each person’s bedroom is personalised, with resources and sensory equipment for people to use at their leisure.

The inspector met and spent time with all three people, and also spoke to the registered manager and other staff. They also reviewed care and support plans and medication records.

The inspector noted:

  • there was a relaxed and calm atmosphere at the home

  • staff had a very good knowledge of the people they supported, so they could meet their needs effectively

  • staff knew about people’s lifestyle choices and how to help promote their independence

  • people received individual one to one personalised care.

The staff CQC spoke to felt able to give their opinions and that they were listened to: ‘Staff were motivated and hardworking. They shared the philosophy of the management team. Staff spoke positively about the leadership of the company.’

CQC added that the ‘hands on’ registered manager was well respected by the staff team. One said: “We all work well together and support each other here,” while another added, “I couldn’t imagine working anywhere else.”

Read the full report on CQC’s website
See all our ratings, reports and inspections

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Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E: info@affinitytrust.org

Central England

Central - Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 0116 236 3793 F: 0345 643 7094 E: info@affinitytrust.org

East Anglia

East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
T: 01449 774030 E: infoeastanglia@affinitytrust.org
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E: infoeastanglia@affinitytrust.org
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map
T: 01502 569986 E: infoeastanglia@affinitytrust.org

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E: infoeast@affinitytrust.org

Midlands

Midlands - Divisional Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 0121 553 3502 E: infomidlands@affinitytrust.org

North England

North - Divisional Office
The Gatehouse, Curtis Buildings, Berking Avenue, Leeds LS9 9LF View Map
T: 0113 468 4460 F: 0113 242 1399 E: infonorth@affinitytrust.org
North - Sheffield Office
157-163 Sheffield Road, Killamarsh, Sheffield S21 1DY View Map
T: 0114 276 4980 E: infonorth@affinitytrust.org
North - Shipley office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 E: infonorth@affinitytrust.org

North West England

Shipley office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553

Scotland

Scotland divisional office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E: infoscotland@affinitytrust.org
Oban office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E: infoscotland@affinitytrust.org
Aberdeen office
Bon Accord House, Riverside Drive, Aberdeen AB11 7SL View Map
T: 01224 039264 E: infoscotland@affinitytrust.org
Isle of Bute office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E: infoscotland@affinitytrust.org
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E: infoscotland@affinitytrust.org

South England

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E: infosouth@affinitytrust.org
South - Oxford Office
Office 4, Hampden House, Monument Park, Chalgrove, Oxfordshire OX44 7RW View Map
T: 01865 893269 E: infosouth@affinitytrust.org
South - Somerset office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E: infosouth@affinitytrust.org

South East England

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E: infosoutheast@affinitytrust.org
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 0845 643 7300 E: infosoutheast@affinitytrust.org

South West England

South West - Divisional Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E: infosouth@affinitytrust.org

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support service
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E: paultaylor@affinitytrust.org
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