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For commissioners

Affinity Trust is a specialist provider of support services for people with Score open daylearning disabilities, including those with complex and challenging needs. Across England and Scotland, 830 people access our tailored support, delivered particularly within supported living but also through residential care services, day opportunities and outreach domiciliary care.  We work with 35 local authority areas in England and Scotland, to deliver services that meet the needs of the people we support and those of the commissioners and care managers we work with in partnership.

We provide and offer support for individuals with learning disabilities who also have a wide range of additional needs and requirements, including mental ill health, complex physical needs, sensory impairments, complex behavioural or health needs and autism.

Affinity Trust does support people with varying needs but specialises in providing support to people with often intensive and complex support needs. We have a depth of experience in tailoring support to meet the needs of individuals with particularly challenging issues and behaviours. We have also developed particular expertise to support the return of individuals from out of area placements, assessment and treatment units and in supporting people with forensic backgrounds. Our specialist team is of the highest standard, featuring a quality manager and a team of clinical psychologists.

Supported living is our preferred model of support. Nearly all of the people supported in supported living services have moderate to profound learning disabilities. They span all adult age ranges and have additional complex support needs such as challenging behaviour, Autism, Cri du Chat, dementia, mental ill health, eating and breathing disorders (including pica, Prader Willi Syndrome, people who require PEG feeding), epilepsy, physical disabilities and sensory impairment. We use person-centred planning and a values-based approach to support people to maintain a tenancy, run their household, manage their finances, maintain their health and well-being, access community facilities and achieve their personal goals. Affinity Trust has a wide and varied experience of helping to source and sometimes directly provide appropriate accommodation as well as supporting individuals to gain and maintain their own tenancies. A significant proportion of the people we support have moved from residential homes, secure hospital settings or other institutional settings to live successfully in their local community in supported living.

We have considerable experience of TUPE both from the public and private sector having taken over the support of individuals in NHS campus provision in a number of areas. This has involved the successful TUPE transfer of more than 400 staff across 34 sites. We have worked in partnership with many local authorities and Registered Social Landlords, to move people from residential care to supported living and have experience of successfully taking on failing services where a local authority has directly asked us to take over the support services run by another provider.

If you think we may be of help to you to find support solutions for people, particularly with complex support needs, please contact us at the nearest office or using


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Our history, mission and values
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Ratings, reports and inspections
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Challenging behaviour
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Specialist support

Contact us

Head Office

Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E:

Central England

Central - Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 0116 236 3793 F: 0345 643 7094 E:

East Anglia

East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
T: 01449 774030 E:
East Anglia - Southend Office
Suite 7, 1st Floor Chalkwell Lawns, 648-656 London Road, Westcliff on Sea, Essex, SS0 9HR View Map
T: 01702 335980 F: 08456 437291
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E:
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map
T: 01502 569986 E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
East - Luton Office
Unit 2B Bramingham Business Park, Enterprise Way, Luton, LU3 4BU View Map
T: 01582 584575 E:


Midlands - Divisional Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 0121 553 3502 E:

North England

North - Divisional Office
The Gatehouse, Curtis Buildings, Berking Avenue, Leeds LS9 9LF View Map
T: 0113 468 4460 F: 0113 242 1399 E:
North - Shipley Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 F: 08456 437361 E:
North - Sheffield Office
157-163 Sheffield Road, Killamarsh, Sheffield, S21 1DY View Map
T: 0114 276 4980 E:
North - Tameside Office
The Old Courthouse, Chapel Street, Dukinfield, Cheshire SK16 4DT View Map
T: 0161 711 0577 E:


Scotland - Divisional Office
37 George Street, Ayr, KA8 0AH View Map
T: 01292 292922 F: 08456 437822 E:
Scotland - Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:

South East England

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 0845 643 7300 E:

South England

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
South - Maidenhead Office
Unit 5, Maple Court, Grove Park Industrial Estate, Waltham Road, Maidenhead, Berkshire, SL6 3LW View Map
T: 01628 822359 E:
South - Portsmouth Office
Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ View Map
T: 02392 666624 F: 02392 666624 E:
South - Oxford Office
Office 4, Hampden House, Monument Park, Chalgrove, Oxfordshire OX44 7RW View Map
T: 01865 893269 E: