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The role of a support worker

A close up of a man and his support workerWhat do they do?

A support worker will play a key role in enabling the people we support to carry out all of the daily tasks involved in everyday life. That could be helping someone to live independently in their own home, to experience new places, attend college or possibly work towards gaining employment.

They may also get involved in supporting people to eat and drink, supporting people with their mobility, and supporting people who communicate such as behaviours that challenge. Whilst not all of the people we support need personal care, some will and at varying levels. This can range from offering encouragement and support to people to enable them to do it themselves, or physically supporting them directly.


A typical day

It’s true, no two days are ever the same and it’s that variety our teams love and motivates them to treat every day as a new opportunity. The level of support each person requires does vary as does their interest in different hobbies and pastimes. Wherever possible we try and match our staff with people they support who have similar interests and passions in life.

Above all else they will bring enthusiasm to their work and be happy to get involved in a range of activities whilst prioritising the health and wellbeing of those we support.


Two ladies looking at some flowers. One lady is in a wheelchairA role for you

We’re always looking for keen and enthusiastic people to join our teams as support workers.

Full time, part time, or bank (casual) roles are available to fit around you and your availability. That flexibility does go two ways, however, as our services operate over 24 hours a day, every day. Therefore, for some roles evening, weekend, and night working is required, depending on the people we are supporting and hours of support they need.

The role of a support worker can sometimes be demanding, but at the end of every day you will go home knowing that you have made a difference.


What experience do you need?

We genuinely believe that if you have a positive attitude and values that align with our own we can train you on the rest! We have a fantastic team of dedicated professionals to design and tailor training specific to your needs and those of the people supported. so long as you have a willingness to learn we will support you every step of the way.

You will receive a thorough induction programme to ensure you know everything about us and the high standards of work we deliver. You will also shadow more established team members so that you can get some hands-on experience and ask questions as you go.


What now?

If you like what you have read and want to be the difference and help change the lives of others we’d love to hear from you. You can give us a call on 01844 267800 or email us at Alternatively, you can view and apply to our current available jobs on our vacancies page.

Contact us

Head Office

Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
East - Luton Office
Unit 2B Bramingham Business Park, Enterprise Way, Luton, LU3 4BU View Map
T: 01582 584575 E:
East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
T: 01449 774030 F: 07715 062112 E:
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E:
East Anglia - Southend Office
Suite 7, 1st Floor Chalkwell Lawns, 648-656 London Road, Westcliff on Sea, Essex, SS0 9HR View Map
T: 01702 335980 F: 08456 437291 E:
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map
T: 01449 774030 E:

East Midlands

Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 01162 363793 E:
West Bromwich Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 01215 533502 E:

North West

North West
The Old Courthouse, Chapel Street, Dukinfield, Cheshire, SK16 4DT View Map
T: 0161 711 0577 E:


Divisional Office
37 George Street, Ayr, KA8 0AH View Map
T: 01292 292922 F: 08456 437822 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:


South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
South - Maidenhead Office
Unit 5, Maple Court, Grove Park Industrial Estate, Waltham Road, Maidenhead, Berkshire, SL6 3LW View Map
T: 01628 822359 E:
South - Portsmouth Office
Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ View Map
T: 02392 666624 F: 02392 666624 E:

South East

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 08456 437300 E:

West Midlands

Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 01162 363793 F: 08456 437094 E:
West Bromwich Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 01215 533502 E:

Yorkshire and Humber

Divisional Office
The Gatehouse, Curtis Buildings, Berking Avenue, Leeds LS9 9LF View Map
T: 0113 468 4460 F: 01132 421399 E:
Shipley Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 F: 08456 437361 E:
157-163 Sheffield Road, Killamarsh, Sheffield, S21 1DY View Map
T: 01142 764980 E: