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CQC rates Affinity Trust’s Sheffield service ‘Good’

Affinity Trust’s Sheffield service was rated ‘Good’ by CQC earlier this month. They achieved ‘Good’ in all five areas of inspection, these being: safe, effective, caring, responsive, and well-led.

At the time of inspection, the Sheffield service was supporting 15 people to live in supported living. The inspector talked to support workers and managers, and also reviewed records and surveys completed by the people we support.

Affinity Trust staff showed that they were caring and treated the people they support with respect. The CQC report states that “staff knew what was important to people for their care; they knew people well and supported their rights, choices and independence in their care.” One staff member said: “It’s important to treat people as you would want your family member to be treated; with care and respect.”

The people supported in Sheffield were happy with their staff and the support they received. One person we support said in their survey: “I’m happy with my care; staff listen to me; they help me cook my meals.” A relative to someone supported also said: “Staff know what they [person receiving care] like and doesn’t like; what helps and what doesn’t; they are observant and attentive in the right way.”

Our staff were happy with the support Affinity Trust could offer them. One staff member said: “Management support is good; always accessible.” The CQC report stated that Affinity Trust uses “a range of operational measures to inform and support staff to carry out their role and responsibilities.”

Read the full report on the CQC website.

Contact us

Head Office

Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E: info@affinitytrust.org

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E: infoeast@affinitytrust.org
East - Luton Office
Unit 2B Bramingham Business Park, Enterprise Way, Luton, LU3 4BU View Map
T: 01582 584575 E: infocentral@affinitytrust.org
East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
T: 01449 774030 F: 07715 062112 E: infoeastanglia@affinitytrust.org
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E: infoeastanglia@affinitytrust.org
East Anglia - Southend Office
Suite 7, 1st Floor Chalkwell Lawns, 648-656 London Road, Westcliff on Sea, Essex, SS0 9HR View Map
T: 01702 335980 F: 08456 437291 E: infoeastanglia@affinitytrust.org
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map
T: 01449 774030 E: infoeastanglia@affinitytrust.org

East Midlands

Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 01162 363793 E: infomidlands@affinitytrust.org
West Bromwich Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 01215 533502 E: infomidlands@affinitytrust.org

North West

North West
The Old Courthouse, Chapel Street, Dukinfield, Cheshire, SK16 4DT View Map
T: 0161 711 0577 E: infotameside@affinitytrust.org

Scotland

Divisional Office
37 George Street, Ayr, KA8 0AH View Map
T: 01292 292922 F: 08456 437822 E: infoscotland@affinitytrust.org
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E: infoscotland@affinitytrust.org

South

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E: infosouth@affinitytrust.org
South - Maidenhead Office
Unit 5, Maple Court, Grove Park Industrial Estate, Waltham Road, Maidenhead, Berkshire, SL6 3LW View Map
T: 01628 822359 E: infosouth@affinitytrust.org
South - Portsmouth Office
Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ View Map
T: 02392 666624 F: 02392 666624 E: infosouth@affinitytrust.org

South East

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E: infosoutheast@affinitytrust.org
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 08456 437300 E: infosoutheast@affinitytrust.org

West Midlands

Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 01162 363793 F: 08456 437094 E: infomidlands@affinitytrust.org
West Bromwich Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 01215 533502 E: infomidlands@affinitytrust.org

Yorkshire and Humber

Divisional Office
8 Springwell Court, Holbeck, Leeds, LS12 1AL View Map
T: 01132 421388 F: 01132 421399 E: infonorth@affinitytrust.org
Shipley Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 F: 08456 437361 E: infonorth@affinitytrust.org
Sheffield
157-163 Sheffield Road, Killamarsh, Sheffield, S21 1DY View Map
T: 01142 764980 E: infonorth@affinitytrust.org